![nonstop delivery customer service nonstop delivery customer service](https://www.shipnsd.com/wp-content/uploads/2018/10/clda.jpg)
![nonstop delivery customer service nonstop delivery customer service](https://docs.microsoft.com/en-us/business-applications-release-notes/april19/service/omnichannel-for-customer-service/media/bring-your-bot-to-omnichannel.png)
NONSTOP DELIVERY CUSTOMER SERVICE UPDATE
This association imposes the rule that the packing slip update of the sales order can't be done from the sales order itself and must be done by using the purchase order. The purchase order that is set to deliver goods directly to the customer is linked to the originating sales order by means of a special association.If you update any of these dates on either the purchase line or the sales line, the dates on the corresponding order will be automatically updated.The purchase order line's Delivery date and the Confirmed delivery date are set to the Requested receipt date and Confirmed receipt date of the originating sales order line respectively.Like the sales order line, the associated purchase order line type is also set to Direct delivery.If you change the delivery address on either the purchase order line or the originating sales order line, the address on the corresponding order line will be automatically updated.The delivery address for this purchase order line is the customer's delivery address and not your company's address.Expand the Line details section and select the Address tab.Select the link in the Purchase order field.Select the Delivery tab and verify that the Direct delivery field is set to Yes.The message informs you that the purchase order has now been created.
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Enter or select a value in the Vendor account field, then select OK.In this example, we'll select a new vendor in the next step, even if one is already populated. Otherwise, you must enter a vendor manually. If the default vendor is set up for the product (on the associated Item coverage) then this vendor will be copied to the line. The Vendor account field may or may not already be populated with a vendor number.If you want to generate a direct delivery for only a subset of the sales order lines, select these individually.
![nonstop delivery customer service nonstop delivery customer service](https://i.pinimg.com/736x/95/78/b0/9578b0dd295f99ebd048a54493c43ee8.jpg)
You can review the order details, and if required, you can modify details such purchase quantity and pricing terms before you create the direct delivery. The Create delivery page lists all the open sales order lines as copied from the sales order.
NONSTOP DELIVERY CUSTOMER SERVICE HOW TO
This topic demonstrates how to create a direct delivery for a sales order.